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More than 500,000 Canadians used 211 helpline in 2025: report

Communities across Canada are marking 211 Day on February 11, highlighting the vital support provided by the free 211 helpline.

Available 24/7 in more than 150 languages, 211 connects people to essential community, social, and government services by phone, text, or online.

In 2025 alone, nearly half a million Canadians reached out for help, with housing and mental health supports among the most common needs.

Landmarks across the country are lighting up red to recognize the life-changing impact of this three-digit service.

(Written by: Brandon Warby)